Terms of Service
Last updated July 2026
These Terms of Service (“Terms”) govern your access to and use of ConversionLens (the “Service”). By accessing or using the Service, you agree to these Terms. If you use the Service on behalf of an organization, you agree on its behalf.
Review needed: Confirm the contracting legal entity and whether a separate enterprise agreement or DPA supersedes these Terms for some customers.The Service
ConversionLens analyzes ecommerce storefronts and produces conversion findings, priced estimates of revenue at risk, and recommendations backed by evidence. The Service is provided on an “as is” and “as available” basis.
Accounts and eligibility
You must provide accurate information, keep your credentials secure, and are responsible for activity under your account. You must be able to form a binding contract to use the Service.
Acceptable use
You agree not to:
- audit a storefront you do not own or are not authorized to audit; you represent that you have the necessary rights for every store you submit;
- attempt to disrupt, overload, reverse engineer, or gain unauthorized access to the Service;
- use the Service to violate any law or third-party right, or to process others’ data unlawfully.
Our crawler respects robots directives, rate-limits its requests, identifies itself, and stops before checkout; you must not use the Service to circumvent those protections.
Estimates are not guarantees
Revenue figures shown in the Service are estimates derived from the inputs you provide and internal assumptions, presented with their arithmetic. They are not measured outcomes, financial advice, or a guarantee of results.
Subscriptions and billing
Paid plans are billed in advance on a recurring basis and renew until cancelled. Fees are non-refundable except where required by law.
Review needed: Confirm the final pricing, billing cycles, trial/refund policy, and taxes once billing is live.Intellectual property
We and our licensors own the Service and all related intellectual property. We grant you a limited, non-exclusive, non-transferable right to use the Service under these Terms. You retain ownership of the inputs and data you provide.
Your data and outputs
You grant us the rights necessary to process your inputs and connected data to operate the Service and generate your reports, as described in our Privacy Policy.
Third-party stores and content
The Service analyzes third-party websites and may display screenshots and content from them for the sole purpose of evidencing findings. We are not responsible for third-party content, and you are responsible for your right to audit each store.
Disclaimers
To the maximum extent permitted by law, the Service is provided without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
Limitation of liability
To the maximum extent permitted by law, ConversionLens will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits or revenues.
Review needed: Confirm the liability cap (e.g. fees paid in the prior 12 months) with counsel.Termination
You may stop using the Service at any time. We may suspend or terminate access for breach of these Terms or to protect the Service. On termination, your right to use the Service ends.
Governing law
These Terms are governed by the laws of the jurisdiction stated below, without regard to conflict-of-law rules.
Review needed: Insert the governing law and venue/dispute-resolution terms for your jurisdiction.Changes
We may update these Terms from time to time. Material changes will be posted here with an updated “Last updated” date; continued use constitutes acceptance.
Contact
Questions about these Terms? Reach us via our Contact page.